Tickets and reservations

How can I buy tickets to visit the Museums?
Tickets can be purchased directly at the ticket office (for info tel. 02.88463703) or they can be booked online. Reservation is recommended to avoid waiting.

Who can I contact for information about online tickets?
For more information about online tickets, including those already purchased, see: https://museicivicimilano.vivaticket.it

Are there free entrances to the Castle Museums?
Yes, every first and third Tuesday of the month from 14.00 and every first Sunday of the month. Reservations are not possible on the first Sunday of the month.

Can I book a guided tour?
Guided tours are bookable from: Ad Artem (tel. 02.6597728) and Opera d’Arte (tel 02.45487400) for Art Museums, Aster (tel. 02.20404175) for sections of the Archaeological Museum.

How can I visit the Castle battlements and the covered road of Ghirlanda?
The battlements and the covered road of Ghirlanda are only visitable by guided tour, to book please call Ad Artem (tel. 02.6597728) or Opera d’Arte (tel. 02.45487400).

Who is entitled to free entry?

Categories of visitors with free entry: Children under 18 years old; High school students; Teachers accompanying school groups; Tourist guides and interpreters accompanying groups (with a valid license); Disabled, with helper; Accredited journalists;  Researchers with permission granted by the Museum Management;  Civil servants working for Monuments and Fine Arte Offices and Civil servants working for Municipal Museums; ICOM members

Categories of visitors with  discounted tickets: Eu citizens between 18 and 25 years; over 65s; University and Academy of Fine Arts students;  Municipal Administration employees. 

Are groups entitled to a reduced ticket?
No. The reduced ticket is only for categories of users specified in the previous question, not for groups.

The Castle Museums participate in the App18 and Carta del Docente schemes

Is an audio guide available?
Yes. At the Sforza Castle Bookshop, next to the Ticket Office, an audio guide is available in Italian and English, at a cost of € 5.00.

Services

Can I find a bookshop at the Castle?
Yes, a bookshop is located near the ticket office.

Can I find a café?
Yes, a café is in located near to the Ducal Court.

Is there a secure luggage store?
Yes, you have to deposit bags and bulky backpacks in the wardrobe lockers next to the ticket office.

Accessibility to the Sforza Castle Museums

Are the Castle Museums accessible to wheelchair users?
Yes, most of the museum is accessible to wheelchair users. Special wheelchairs are available at the ticket office

Are animals allowed in the Castle Museum?
Pets are only allowed in the outdoor areas of the Castle.
 

Working at the Castello Sforzesco

How to apply for employment at the Castle Museums?
The Sforza Castle Museums are institutions of the City of Milan. The city administration recruits its employees only through exam-style competitions [‘concorsi’]. For information on currently open "concorsi" contact the Office of the City of Milan at tel. 02.884.52370 / 52358/52353 or visit the website www.comune.milano.it, page “concorsi attivi”.

How to set up an internship or volunteer?
Internships, in accordance with Art. 18 of Law 196/97 and of the Decree of the Ministry of Labour No. 142/98, are available for individuals who have already completed their compulsory schooling. The internship can be activated only through a formal agreement between the applicant and the employer.
For information on the application procedure, requirements and availability of internships please contact the tel. 02.884.52137 (internship office).
You can be a volunteer at all the Cultural Institutes of the City of Milan. Please contact the Volunteer Office (‘Servizio Volontariato’) for details about requirements and about how to apply:

Servizio Volontariato 
Piazza XXV Aprile n. 8, 4th floor
tel. 02.884.62878, fax 02.884.56658
 

Information on the works of art and photographic materials

Are the staff of the museums and institutes of the Sforza Castle available to provide attributions or estimates of privately owned works of art?
Sforza Castle staff members (including art historians, numismatists and archaeologists) are not available to respond to queries about works which are privately owned.

How can I find out historical or art-historical informations about the works of art exhibited in the Sforza Castle Museums?
For information on individual works included in the Sforza Castle Collections, please contact the relevant conservator after consulting the webpage of the relevant  museum or institution through the portal
 
Can I take photographs or film in the museums?
According to DECREE-LAW 31 May 2014, n. 83 "Disposizioni urgenti per la tutela del patrimonio culturale, lo sviluppo della cultura e il rilancio del turismo (14G00095) (OJ n. 125 of 05/31/2014)",  valid from 01.06.2014, you can take photographs in the museums free of charge as long as they are for personal use and for non-profit purposes.
Please note that archive holdings and books are excluded; these remain subject to the current rules for consultation and access to documents.
 
Do I have to request special authorization for using pictures of Castle Museums artifacts?
Yes, you must always ask for authorization. It is possible to apply for permission to use an image for academic or editorial purposes, by contacting the Museum where the relevant object is held.